Even though modern printers have all the latest technology, it is still a problem when your printer goes offline. Today’s post will explain why your printer isn’t working and how to fix it.
Why is my printer not working?
External factors can cause printers to go offline. You can find out the exact reason your printer is offline by following these steps.
- After turning off your printer, wait 30 seconds before you turn it on again.
- Clear all print commands that are in the queue
- Take out your printer and place it back.
- Once you have completed all of the steps above, restart your computer.
This troubleshooting guide applies to all printer brands, including Brother, Canon and Epson, Samsung, Lexmark, Ricoh, Toshiba, and Konica Minolta.
What time does the printer turn off?
Your printer will go offline if it fails to connect to your computer. printer is showing offline This issue can be caused by a variety of factors, including the age of your printer, the version of drivers used, and compatibility with your attached computer.
This issue is most commonly caused by missing or obsolete driver updates. The printer drivers are an important piece of software that ensures the hardware’s proper operation. Inadequate printer drivers can cause slow printing and other problems.
A prolonged absence of use for your printer is another common cause. Pressing the power button for one second will wake up your printer.
How do I switch my printer between “offline” and “online” in Windows 10?
It appears that your printer is not communicating with the attached computer. This error could be caused by hardware or software. We have compiled a list of steps that will help you get your printer online again.
- Click on the image to search “Printers and scanners” in your search bar.
- A new window will open for Printers & Scanners.
- Click on “Open Queue” to select your printer from the list.
- For your chosen printer, a new window will be opened.
- Click on the “Printer” button in the upper right corner of the box.
- Check “Use printer offline”
How to fix a Mac printer offline
Software incompatibility is the main reason why a printer can go offline on Mac. It is possible that the driver installed in your printer has become corrupted, outdated, or infected by malware. Both your printer and computer should have the most recent version of drivers and software. Follow the steps below to troubleshoot and resolve your printer offline problem on Mac.
System Updates Check:
- Click on the Apple menu, and choose “About this Mac”.
- Make sure to update your version.
- Click on “Software Update” to wait for the most recent update to be installed.
Check for Printer Updating:
- After you have installed your printer, go to the Apple menu >System Preferences >Software Update.
- Any software update for your printer is recommended.
How to fix an HP Printer Issue Offline
Follow the steps below to fix your HP Printer for Mac that isn’t responding or is offline.
- If your printer is not in sleep mode, you can usually wake it by pressing the power button briefly.
- Verify that the printer is not prompting you for errors. Examine the cartridge and paper tray.
- After following these steps, restart the printer and send another print job.
- Open the HP Smart Application on your computer if the printer is still not printing. If you don’t have this installed, you can download it from HPSmart for Mac.
- After you have opened the application, click “Printers” and choose “Diagnose & fix”.
- After a diagnosis is complete, take a test print to confirm that the issue has been resolved.
- If none of the above steps solve your problem, you can reset your printer system.
- Resetting your printer system will remove all printers from your system. Click the Apple menu to open “System Preferences”
- Depending on your version, click “Print & Fax”, “Print & Scan”, or “Printers & Scanners”.
- Right-click on the space in the list of printers. Click on “Reset printing systems”.
- To confirm the resetting of your printing system, click Reset.
- Add your printer to the system.
HP offers a special diagnostic tool to help you fix your printer offline if you’re using Windows.
- Click on HP Printer and Scan Doctor, and wait for your application to download.
- To initiate the diagnosis, double-click on the HPPSdr.exe application.
- Click on Start.
- Choose your printer from the drop-down menu.
- The application will display a list of instructions that are specific to each case after diagnosis.
7 Steps to Change the Status of Your Printer from Offline to Online
Below are six easy steps that will change your printer’s status from offline to online.
- Verify primary connection.
- Restarting your device.
- Updating drivers.
- Verify Internet connectivity
- Restart printer spooler service.
- Update Printer’s IP Address
- You can manually force the printer to go online.
The Primary Connection
First, check the connection between your printer and your computer. Check the connection between your printer and your switch. Also, check the USB link that connects your printer to the computer. You can try switching to an alternate USB port on your device if you feel that all connections are fine.
You will need to verify the network settings for printers connected via WiFi (Wireless Printers) in the Printers and scanners section of your computer. Click on “Confirm network Settings” to open the current network settings for your printer.